Gravity's Rainbow

botany, shoes, books, and justice

Why I like zappos

| 1 Comment

A pair of boots I bought in China have recently begun to leak. They were worth about $70. They lasted me 1 and a half winters of good wear and half a winter of rather uncomfortable and slightly damp wear. So I decided to invest in a nicer pair. I wanted something warmer than the synthetic liner of my old boots. I wanted something taller – I was sick of snow in my shoes. And I wanted something a bit nicer looking.

Then I found these. They fit all of my requirements and at at almost $100 off, weren’t totally out of the range of what I was willing to spend (though a bit out of the range I could actually afford…). So I bought them and got the free standard 5 day shipping. Then Zappos sent them to me, at no extra charge, overnight.

ugg brock

So I wore them around the house for an hour and fell in love with how comfy they were, then wore them to class. In class, I noticed that the zipper had FALLEN OFF one of them. Who knows how. So I called Zappos and asked about exchanging them. Not only were they incredibly nice and understanding, they overnighted my new pair to me and gave me a gift certificate. Plus the exchange process is very very easy.

I bought a pair of shoes from earlier this year and they didn’t fit. I didn’t bother returning them because I didn’t have the time to hassle with their exchange/return process for a sale shoe.

So, if you need new shoes, go to Zappos 🙂

Related Posts Plugin for WordPress, Blogger...

One Comment

  1. Pretty boots! Zappos is awesome. is also more annoyingly organized.

I'm listening!

This site uses Akismet to reduce spam. Learn how your comment data is processed.